Orders placed by 14th December 2023 will be the last date for guaranteed delivery before Christmas.
We process your order straight away and we aim to dispatch all items in stock on the day that you order. Same day dispatch available on all in stock items for orders received before 4.00pm Monday to Thursday.
For delivery of tailored or embroidered garments, please allow up to 10-14 days (this could be longer during busy periods).
UK Delivery
Standard Delivery
Standard delivery (1-3 days) is by courier and takes place from Monday to Saturday and will require a signature. Therefore, please ensure that we have the correct delivery address and somebody will be available to sign – Dennys will not be held liable for any consequences of late delivery times, if in any doubt please contact us!
For very small items that may fit through a letter box (i.e. one skull cap or a set of buttons), please call us on 01372 377904 as we may be able to send by Royal Mail which will not require a signature.
Standard delivery charges (retail customers):
FREE on all retail customer orders over £45 (excl VAT)
£4.50 (+ VAT) for orders under £45 (excl VAT)
Please note that a £2.00 surcharge will be added to knife orders and their accessories, as these products require a different delivery service to include age verification on delivery.
Standard delivery is available to UK main land. The Channel Islands is included in our international delivery listings.
UK Highlands and Islands delivery including Scottish Highlands and Islands, Northern Ireland, Isle of Wight and Isle of Man (2-3 days) - £8.00 (+VAT)
Sorry, but we are unable to request for parcels to be left outside a property. A signature will be required.
Next Day Delivery Services
Next day delivery service will require a signature. Items must be ordered before 4.00pm.
We don't despatch on weekends. If your order is after 4.00pm on Thursday, your order will not be delivered until the following Monday.
Please select standard delivery if you are ordering on Saturday or Sunday as the next day delivery service can only be offered for orders placed on a working day.
Next day delivery - £6.95 (+VAT)
Next day delivery, before 12pm - £12.00 (+VAT) per box.
International Delivery
We can ship anywhere!
If your country is outside of our International Delivery Zones, we will add a nominal amount (£30.00) for carriage to your order, but we will contact you with a full shipping quotation.
If you have any queries or would like a quote just give us a call on 01372 377904. Please see below for a guide to some of our current international shipping costs. Please note that shipping costs are calculated at cost according to weight and may be subject to change. You may be contacted for any parcel which is well over the standard weight for our International zone delivery.
If you chose a particular courier instead of our standard choice, you will be contacted to discuss and agree an additional cost based on courier and location.
We can also provide an express next day international service to some destinations, we also have stockists and distributors worldwide so if your order is urgent please give us a call on 01372 377904 for more information.
Please note, as from 1st January 2021 any orders despatched to the EU are liable for import duty and clearance charges.
Estimated Transit Times
Zone 1 - £13.60 + VAT |
|
| Country | Estimated transit time |
| Belgium | 2 days |
| France | 4 days |
| Germany | 2 days |
| The Netherlands | 2 days |
| Luxembourg | 2 days |
| Ireland | 2 days |
| Isle of Man | 2 days |
Zone 2 - £20.00 + VAT |
|
| Country | Estimated transit time |
| Austria | 2 days |
| Croatia | 4 days |
| Channel Islands | 2 days |
| Czech Republic | 3 days |
| Denmark | 2 days |
| Estonia | 5 days |
| Finland | 4 days |
| Hungary | 3 days |
| Italy | 2-3 days |
| Poland | 3 days |
| Portugal | 3 days |
| Slovenia | 3 days |
| Slovakia | 3 days |
| Spain | 2-3 days |
| Sweden | 3 days |
Zone 3 - £25.00 + VAT |
|
| Country | Estimated transit time |
| Bulgaria | 5 days |
| Greece | 5 days |
| Norway | 3-4 days |
| Romania | 4 days |
| Latvia | 5 days |
| Lithuania | 4 days |
| Switzerland | 3 days |
Zone 4 - £30.00 + VAT |
|
| Country | Estimated transit time |
| Malta | 2 days |
| Cyprus | 2 days |
| Gibraltar | 3-4 days |
| Monaco | 2 days |
| Sardinia | 3 days |
| Corsica | 3 days |
| Turkey | 2-4 days |
| Canary Islands | 4 days |
| Iceland | 2-3 days |
Back Orders
In the unlikely event that we are experiencing stock shortages, you will be given the choice of cancelling your order or waiting until stock becomes available. Should you choose to cancel your order, your credit or debit card will be credited accordingly.
